Shipping Policy


2 Shipping Options Available for Your Convenience:


1-    Meeting Point Delivery (Free of Charge)
This Service Available only at Cairo (Tagamoo, Nasr City & Misr Elgedida)
With this Service, You Can Pay Cash or By Your Debit/Credit Card
You Can Use This Service Even Your Address is Not Located at These 3 Zones, Just Add a Comment During The Check-out Stating The Zone You Wish To Receive Your Order.  

2-    COURIER - To Your Door Step
This Service Available for:
- Greater Cairo (30 EGP for the first Kg. and any additional Kg. to add 7 EGP)
- Alexandria, (40 EGP for the first Kg. and any additional Kg. to add 7 EGP)
- Delta, Canal & Upper Egypt Cities - (50 EGP for the first Kg. and any additional Kg. to add 7 EGP)

All Prices Included VAT 14% & Postal Agency Fees 10%



Return & Exchange Policy

- RETURN & EXCHANGE PERIOD: You have 14 days to make a return & refund or exchange request after your order has been delivered.

- RETURN SHIPPING FEES: You can return any product you have bought, and we will take care of the return shipping costs.

- REFUND PAYMENT METHOD: Refunds will be applied using the same payment method that initially applied at the delivery stage.

- RETURN & EXCHANGE CONDITION: All returns & exchange only accepted for products at the original condition. If the item you have received is damaged or defective, you will receive a full refund along with any shipping fees applied and please ensure to keep the original package and to be handed to us during the product return.

- HOW?  Just contact us through any of the below for your convenience and send us your order number and we will get back to you immediately:

              - Facebook Messenger:

              - E-Mail Address:

              - Mobile & SMS: 012 72 15 72 19

              - WhatsApp: 012 72 15 72 19



If You Have Any Inquiry, Please Contact Us On Our E-Mail: or Give Us a Phone call, SMS or Whatsapp on 012 7215 7219 




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Contact Us

Mobile: 012 7172 71 25

Whatsapp: 012 7215 7219

Shipping & Return Policy